Managing Performance & Handling Difficult Conversations
Set clear expectations, address under-performance early and handle challenging conversations with confidence and empathy.
Training
Great managers make great workplaces. Our practical, interactive sessions give line managers the skills and confidence to handle the people side of their role.
Courses
Set clear expectations, address under-performance early and handle challenging conversations with confidence and empathy.
Understand fair process, investigations and hearings so managers act consistently and reduce risk.
Run meaningful reviews, give balanced feedback and agree objectives that motivate.
Recognise, prevent and respond to inappropriate behaviour and build a respectful workplace culture.
Write effective role profiles, interview fairly and make objective, inclusive hiring decisions.
Bitesize updates so that your team are up to date with the latest employment legislation.

Tailored to you
Every organisation is different. We'll shape content around your policies, sector and the real situations your managers face — delivered in person at your workplace or online, for small groups or whole management teams.
Enquire
Let us know which sessions interest you, how many managers would attend and your preferred format, and we'll be in touch.